Book your cruise until August 31st, 2022 and change your plans up to 15 days before your cruise departure
To provide our existing and new Guests with maximum flexibility we have updated our Flexible Booking policy which applies to existing and new bookings made until August 31st 2022 and departing through March 31st 2023.
All bookings made by
August 31st, 2022 will be eligible for our Stress Free Booking policy, with the new terms valid for all sailings taking place within
31st March, 2023
Reschedule your cruise free of charge up to 15 days before departure for cruise only and up to 21 days before departure for fly & cruise.
One free name change possible until 15 days before departure (21 days Fly & Cruise Bookings)
Please note:
Your new cruise can be up to the value of your current cruise, however if the new cruise is of higher value you will be required to pay the difference.
In case of cancellation, standard cancellation policy will apply
To apply, call our contact centre on 1800832274 or
click here and select the
Flexible Cruise Programme from Type of Request and write your preferred new cruise itinerary.
For travel agents, please refer to the information shared on MSC Book.
IMPORTANT ADVICE
Guests with bookings that have not met any of the requirements of the MSC Health and Safety Protocol (e.g missing vaccination) and therefore are prevented from boarding are asked to send a written communication to MSC Cruises not later than 15 days before the scheduled departure of their cruise in order to request their voucher or reschedule their cruise according to the MSC Flexible Booking Programme.
Our guests who have booked directly with MSC can call our contact centre on 1800 932 499, while guests who have booked via a travel agency are kindly invited to refer to their travel agent.
